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Events

Forthcoming Events

Telephonetics VIP Annual Conference

We are delighted to announce the launch of our Annual Conference, taking place on Tuesday 28th & Wednesday 29th September 2010 at Aston Villa Football Club, Birmingham, B6 6HE. This brand new annual event promises to be both informative and engaging with a blend of formats used at the renowned user group and technology days.

The first day (28th) is open to Telephonetics VIP customers acting as a user group meeting to provide regular updates on key areas such as future product and service direction, current industry topics as well as allowing customers the opportunity to share, influence and interact in a closed forum. In the evening we will be hosting a customer dinner.

The second day (29th) is open to both our customers and prospective clients across both Public and Private sector markets. The day will give the opportunity to explore how you can achieve value for money and improve customer satisfaction levels using innovative automation, self-service and data integration technology. There will be the opportunity to network with counterparts in your field, share best practice and embrace lessons learnt.

Date: 28-29 September 2010

Venue: Aston Villa Football Club, Birmingham, B6 6HE

Previous Events

2010 Civica Annual Conference & Exhibition

Public Sector organisations face significant service delivery demands requiring smart ICT solutions. Delivering engaging new services for citizens, patients and tenants whilst overcoming complex challenges and reducing the cost of service delivery requires radical new approaches

Eden is unlike any other development environment and combines codeless development with service-oriented architecture (SOA). Drawing on over 30 years experience in lean practices, Eden enables ICT teams to rapidly deliver new services up to 10x faster than traditional methods.

Forward thinking ICT teams rely on Eden for their software development enabling them to deliver innovative new services in less time and lower cost.

Date: 27-28 January 2010

Venue: Manchester Conference Centre

Stand Number: Stand 71

IT in Housing Conference & Exhibition 2009

This conference continues to be a fantastic investment for IT teams within the social housing sector. The programme is tailored specifically for those who are facing pressure to deliver efficient IT systems within tight budget constraints. It also caters directly for those who want to keep up-to-date and network with key sector peers.

Attend this year's excellent event and find out how your IT department can make crucial savings in a time of recession using the latest solutions. There will be more hot topics and expert speakers than you can shake a USB stick at!

Date: 17-18 November 2009

Venue: Olympia Conference Centre, London

Callcentre & Customer Management

If you are a Director, Head of Department or Manager with responsibility for the strategic or operational running of a call or contact centre, or devising customer strategy, working within;  Call & Contact Centres, Customer Service, Customer Experience Management, Marketing, Sales, IT, Telecoms, HR, Facilities Management, Operations... then you should be joining your industry peers from all over the UK and Europe at Call Centre & Customer Management Expo in September.

Date: 22-23 September 2009, Birmingham NEC

Venue: Hall 9, Birmingham NEC (National Exhibition Centre)

Stand Number: A3

Address: The NEC, Birmingham, B40 1NT

Events

Eden - The Lean IT Platform